DITTO UGC Programme: Terms & Conditions

Last updated: 25/09/2026

1. About the programme

1.1 The DITTO UGC Programme is run by Ditto Daily Ltd, company number 15657558, registered office 112 Mattison Road, London, N4 1BE, United Kingdom ("DITTO", "we", "us").

1.2 By submitting a video, you agree to these terms.

2. Who can take part

2.1 You must be 18 or over, live in the UK, have been a DITTO customer for at least 3 months (with an order history on the email address you submit with), and have a public Instagram or Facebook account.

2.2 DITTO employees, contractors, and their immediate families cannot take part.

2.3 We may ask you to confirm your eligibility and may disqualify any entry that doesn't meet these terms.

3. Your video

3.1 Submit a video of up to 60 seconds about your experience with DITTO using the form on [URL].

3.2 Your video must be filmed by you, feature you, and reflect your honest experience. It must not include anyone else without their permission, or any third-party music, logos, or material you don't own.

4. £15 credit

4.1 If your submission meets these terms, we'll add £15 store credit to your DITTO account within 2 days.

4.2 This is limited to one £15 credit per person, regardless of how many videos you submit.

4.3 Credit can only be spent at dittodaily.com, has no cash value, and cannot be exchanged or transferred.

4.4 We won't award credit for submissions that are incomplete, off-topic, duplicated, or that break these terms.

5. How we use your submission

5.1 Your submission stays private. We'll only use it internally to review your entry and decide who to invite to create an ad.

5.2 We won't publish your submission, or use it for AI of any kind.

5.3 You keep ownership of your video.

6. Being selected

6.1 We may invite some participants to work with our community team on a new video for use as an ad. Selection is at our sole discretion, and we are not obliged to select anyone.

6.2 If you're selected, we'll contact you by email. The ad video, the £250 credit, and how the ad is used will be covered by a separate agreement, which you're free to accept or decline.

7. Your data

7.1 We'll only use your details to run the Programme, contact you, and award credit.

8. General

8.1 We may change, pause, or end the Programme at any time. Changes won't affect credit already earned.

8.2 We may disqualify anyone we reasonably believe is abusing the Programme and remove credit awarded in breach of these terms.

8.3 These terms are governed by the laws of England and Wales.

8.4 Questions? Email hello@dittodaily.com